Privacy Policy

Last Updated: June 10, 2025

The Printed Pup LLC (“we,” “our,” or “The Printed Pup”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website or make a purchase.

By using our services, you agree to the collection and use of your information as described in this policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact Details: Name, email address, shipping and billing address, and phone number.
• Order Information: Products purchased, order history, and shipping status.
• Payment Details: Securely processed via Shopify and third-party payment providers. We do not store full payment card numbers.
• Account Information: If you create an account, we collect your login credentials and preferences.
• Customer Communications: Any messages or inquiries you send us.
• Photos: Images uploaded by you for the purpose of creating custom products or provided in reviews.

 

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders through our production partners,
• Provide customer support and respond to inquiries,
• Personalize your experience and recommend products,
• Communicate with you about your orders, promotions, and updates,
• Analyze and improve our services,
• Detect and prevent fraud or misuse,
• Use customer-submitted images to create custom artwork as requested.
• Share before-and-after artwork transformations or customer review photos for marketing purposes (e.g., on our website, email, or social media). If you prefer not to have your images used, please contact us at hello@theprintedpup.com.

 

3. How We Share Your Information

We may share your information with:

• Service Providers: Including those for order fulfillment, shipping, payments, customer support, and website operations.
• Shopify: Our e-commerce platform, which collects and processes data as outlined in their Privacy Policy.
• Marketing Partners: If you’ve opted in to receive marketing communications (you can unsubscribe at any time).

We do not sell or rent your personal information.

 

4. Cookies + Tracking

We use cookies and similar technologies to enhance your browsing experience, enable essential site features, and analyze site usage. You can disable cookies through your browser settings, though some features may not function properly.

 

5. Your Rights + Choices

You may:

• Access or update your personal information,
• Request deletion of your data,
• Opt out of marketing communications at any time via the unsubscribe link in our emails.

To exercise your rights, contact us at hello@theprintedpup.com.

 

6. Security + Data Retention

We take reasonable steps to protect your personal information, but no system is completely secure. Please avoid sending sensitive information via email or unsecured methods.

We retain data only as long as necessary to provide our services and fulfill legal or contractual obligations.

 

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Last Updated” date.

 

9. Contact Us

If you have questions or concerns about this policy or how your data is handled, email us at hello@theprintedpup.com or reach out via our contact page.