Shipping Policy

We’re proud to create high-quality, made-to-order products for dog lovers across the U.S. Below you'll find details about our shipping process, timelines, and policies.

 

Where We Ship

We currently ship to addresses within the United States only, including all 50 states and APO/FPO addresses. At this time, we do not offer international shipping.

 

Processing Times

All of our products are made to order, with a typical production time of 2–5 business days. For more specific estimates, please refer to the individual product pages.

 

Estimated Delivery Times

After your order is processed and shipped, delivery typically takes 3-7 business days. Estimated shipping times for individual products are provided on product pages for your reference. Please note that delivery times may vary slightly due to carrier delays, weather, or peak holiday seasons.

 

Order Tracking

As soon as your order ships, you’ll receive a shipping confirmation email with a tracking number so you can monitor its progress.

 

Split Shipments

If your order includes multiple items, they may ship separately. This is because we partner with several trusted fulfillment providers to produce different product types. You’ll receive tracking information for each shipment as it becomes available.

 

Questions?

If you have any questions or need assistance with your order, please don’t hesitate to contact us. We’re happy to help!